Sam Jay Heaton LTD, trading as SJH Studio, respects your privacy. This policy explains what we collect through sjh.studio, why we use it and the choices available to you.
Information we collect
When you send an enquiry we collect the details you provide, such as your name, email address, telephone number, company, website, selected service, project answers, budget, timing and project description. To protect the form and understand how enquiries reach us, we may also record the page URL, referring page, campaign parameters, click identifiers, browser user agent and language, time spent on the page, submission time and IP address. A necessary session cookie protects the form and helps prevent duplicate submissions. Campaign details are held in memory until you submit; we do not use this form to fingerprint your device.
How we use it
We use this information to respond to your enquiry, prepare proposals, provide requested services, prevent spam and fraud, maintain business records and improve our website and marketing. We do not sell your personal information.
Lawful basis and retention
We process enquiries because it is necessary to take steps at your request before entering a contract and because we have a legitimate interest in operating and securing our business. Enquiry records are retained only for as long as reasonably required for those purposes, legal obligations and the establishment or defence of claims.
Suppliers and international transfers
We use carefully selected hosting, email, security, analytics and embedded-service suppliers. Some may process limited data outside the UK. Where this happens, appropriate contractual or legal safeguards are used.
Your rights
You may ask for access to, correction of or deletion of your personal information, or object to or restrict certain processing. You may also complain to the UK Information Commissioner’s Office.
Contact us
Email [email protected], call 0161 399 4751, or write to SJH Studio, 4 Bridgeman Terrace, Wigan, Greater Manchester, WN1 1SX. Company no. 15441650. VAT 517002436.