A technical offer. A clear business conversation.
An IT or telecoms website has to work for people with very different levels of technical knowledge. I help you explain services, connect related solutions and give prospects a clear route to the right conversation, while keeping existing customer-support journeys easy to find.
Give complexity a useful structure
A buyer may know the outcome they need without knowing which product or service will deliver it. Your website should help them understand the business problem, the relevant capabilities and the next step. Product terminology still has a place, with enough context for technical and commercial stakeholders to follow the same story.
I work on design, development and the content structure behind specialist B2B websites. The brief can include multiple service lines, group divisions, industry pages or an established site that needs continuing improvements. The right structure supports how your team sells and how customers seek help.
My portfolio includes Digital Space, ITS Technology Group and the forthcoming Lansafe design. Each has a different offer and scope; their case studies show my actual involvement. You work with me directly, drawing on my Web Design Wigan service and the practical development and consultancy support your project requires.
What matters in the work
A prospect might begin with an outcome, a challenge or a product name. I can plan related routes that lead to the appropriate service detail, with consistent language and internal links that explain the relationship between different parts of your offer.
An existing customer looking for assistance needs a dependable support route. A new prospect needs a conversation about requirements. Separating those journeys helps both audiences, with clear destinations for established portals, contact options and the services your team actually provides.
Client stories, diagrams and verified accreditations can support a technical proposition. I design around the evidence you can substantiate, with a clear distinction between your service capabilities, a particular client project and outcomes that belong to a third-party provider.
I can work alongside your internal staff or external suppliers on a new build or continuing website improvements. Website consultancy helps define ownership, technical constraints and a useful development brief before several teams start changing connected parts.
Specific service explanations, relevant industry content and genuine case studies give SEO and AIO something meaningful to work with. The emphasis is accurate, accessible information and credible expertise, with visibility measured where suitable data is available.
An established technology business often needs more than occasional redesigns. Maintenance, new pages, reporting or campaign work can be scoped into an ongoing relationship, so the person helping with the next improvement already understands the website and its purpose.
From the portfolio
Selected work showing the requirements and relationships discussed on this page.
Digital Space is a high-end bespoke client relationship covering web development, consultancy, maintenance, support and SEO. My wider work includes email newsletters, graphic design and reporting. Its website presents workforce connectivity, infrastructure, customer-experience, security and consultancy services. The case demonstrates a continuing role within a complex online operation, with the exact contribution described in the project story.
ITS Technology Group is another relevant technology-sector example in my portfolio. My work covers web design, development, hosting and maintenance. The website needs to communicate a specialist connectivity offer while helping people reach the right information. Its case study and genuine client imagery provide a useful reference for a B2B site with several audiences and service journeys.
The detail behind the work
I work through the commercial offer and the technical environment together, so the design and development decisions support the same purpose and responsibilities remain clear.
We identify the audiences, priority services and decisions the website needs to support. I review how your team describes the offer internally and how a customer is likely to search for help, then plan a structure that connects those two views.
This can include an overall solution narrative, detailed service pages and supporting case studies. A group business may also need distinct divisional routes. The Lansafe case shows a forthcoming design organised around three specialist divisions; it is clearly presented as that project stage.
We select the material that explains your expertise: approved customer stories, relevant diagrams, team knowledge and current partner information. Commercial and technical reviewers can then confirm the claims before they become prominent headlines, downloadable material or campaign landing pages.
Enquiry forms are planned around a useful first conversation. A support request, a new-business brief and a partner enquiry may need separate destinations. Connections to your CRM or other systems are assessed against their supported interfaces and the team responsible for handling the information.
I establish how the existing platform is edited, hosted and supported, then agree the change boundary with you. That is particularly useful where the website sits alongside customer systems and several suppliers have different responsibilities for the wider digital environment.
The build is checked against the agreed journeys, with responsive layouts, working links and a practical editing approach. Development, content and approval steps remain visible, so your team can review a finished page or feature with the information needed to give useful feedback.
After the first release, we can prioritise ongoing content and development using available enquiry, analytics and search information. A new product or campaign can then be added within a coherent structure, with a relevant audience and a clear route through the site.
My maintenance and support work can sit alongside that improvement programme. The scope is agreed around your needs; a continuing development relationship can include different work from a basic maintenance plan, and the responsibilities should stay explicit.
A clear starting point
A focused business website starts from £800 plus VAT. Larger service catalogues, group websites, bespoke features and continuing development are quoted around their particular requirements.
Discuss your projectYour starting price
Plus VAT · per project
Plus VAT, per project, for an agreed entry-level business website scope. Includes the first year of website and email hosting. Bespoke development, extensive content, integrations and external subscriptions are scoped separately.
Before we get started
Yes. Consultancy and development can be delivered alongside an internal team or another supplier. We agree responsibilities, access and the review process at the start. That helps distinguish website work from customer-support systems, infrastructure and other services that remain under the ownership of your existing team.
Only where the page answers a distinct buyer need and has useful information to offer. A clear service structure and well-connected solutions can be more useful than a large catalogue of short vendor summaries. I would review the actual offer, search intent and your team’s expertise before choosing which pages to build.
Existing systems can remain in place, with appropriate routes from the website. Integrating data or building new portal functionality is a separate technical decision that depends on the available interfaces and responsibilities. The first step is to understand the current workflow and identify what the public website actually needs to do.
Yes, as part of an agreed continuing scope. Digital Space is an example of a relationship that includes wider marketing and reporting alongside development and support. New landing pages, Google Ads work and search improvements can be considered around the offer and the team managing the resulting enquiries.
Connected services
Your next chapter
Tell me what you are working towards. I’ll help you find a useful next step.
